The Peer2Peer Support Program is an initiative that provides an online live chat service for women and their families impacted by a difficult birth. This is the first service in Australia dealing specifically with birth trauma. We hear time after time from families how important it is for them to simply be heard, treated with respect and to realise they are not alone. This is where a peer support program can have immense positive impact.
The service is currently available at the following times*:
Monday – Friday 8pm – 10pm
*Please note that these times are based on NSW time (ie. AEST in winter and AEDT in summer).
If you are contacting us during our service hours, visit our Peer2Peer Support Program page and simply click on the Live Chat P2P Logo pop up in the bottom right hand corner of the page and register your first name and email address.
If you are trying to contact us outside of service hours, you will be greeted by an out of office note where you will be able to leave a message. We will respond within 24 hours.
Our aim is to offer one-2-one support with empathy, and a non-judgmental attitude.
Our program is made possible by our volunteers (P2P Mentors), who have themselves experienced psychological and/or physical injuries from a difficult birth and are in a place where they can now provide support to others who are walking the journey to acceptance.
This group is aimed at supporting women who have suffered difficult births and we aim to offer advice and support to those who are affected by their childbirth experience. We aren’t trained clinicians or counsellors, we are mothers who wish to help others and our members include women experiencing PTSD, birth trauma and pelvic organ prolapse, industry representatives, and healthcare professionals.