The ABTA was established in 2016 to support women and their families who are suffering postnatally from physical and/or psychological trauma resulting from the birth process as well as the education and support for the range of health professionals who work with pre and postnatal women.
We administer a peer to peer support program as well as associated activities to support families impacted by birth trauma as well as activities to raise awareness and work towards prevention of birth trauma.
Further information about the ABTA can be found on the Website.
The Privacy Act sets out 13 APPs which regulate how we collect, use, hold and disclose your personal information, and how you may access and correct personal information we hold about you. The activities conducted by the ABTA full under the classification of Health Care Provider so we are bound by the APPs in the Privacy Act.
We may collect both personal information and sensitive information about you.
The Privacy Act defines ‘personal information’ as:
‘information or an opinion about an identified individual, or an individual who is reasonably identifiable:
It will depend on the circumstances as to whether information about you will be considered ‘personal information’.
For example, information about your name, date of birth or your photos is likely to be considered personal information as you can be identified from this information. Depending on the circumstances, information that does not include your name and date of birth may still be personal information.
Sensitive information is a subset of personal information. The Privacy Act defines ‘sensitive information’ as information or an opinion about a person’s:
– racial or ethnic origin
– political opinions or membership of a political association
– religious beliefs or affiliations
– philosophical beliefs
– membership of a professional association or trade association
– union membership
– sexual orientation or practices
– criminal record
– health or genetic information
– biometric information and templates.
You may wish to remain anonymous, or use a pseudonym, when interacting with the the ABTA. Where possible, we will allow you to interact with us anonymously or using a pseudonym. For example, we may not need your personal information if you seek general information about a program, policy or consultation process.
However, in some circumstances, it may be impracticable to remain anonymous or use a pseudonym, or we may be legally required to deal with you in an identified form. For example, we may not be able to resolve a complaint that you have made without collecting your name. We will notify you at the time of collection if this is the case.
The ABTA only collects personal information about you directly from you.
The personal information may be collected directly by us or by people or organisations acting on our behalf, for example, contracted service providers.
The ABTA will collect your personal information in accordance with the APPs.
Where possible, the ABTA will seek your consent for the collection of your personal information.
We collect personal information about you through a range of different channels including:
– paper-based and electronic forms (including online forms)
– face to face meetings
– telephone and email communications
– the ABTA website (including online portals)
– social media websites and accounts.
We may, on occasion, receive unsolicited personal information about you from individuals or other entities, without it being requested.
We will deal with this personal information in accordance with the APPs. That is, we will destroy your personal information or if we consider that we could have lawfully collected it pursuant to the APPs, we will collect it.
Personal information held by third parties
Under the Privacy Act, we are required to take measures to ensure that when your personal information is to be held by a third party, that the third party complies with the same privacy requirements applicable to the ABTA.
The ABTA includes privacy clauses in its contractual agreements with third parties, including funding agreements, consultancy and services contracts and various other ad-hoc contractual agreements. This is to ensure that the third parties handle personal information in accordance with the APPs.
The ABTA is required to take reasonable steps to implement practices, procedures and systems that will ensure compliance with the Privacy Act and enable it to deal with enquiries or complaints about privacy compliance.
The ABTA may conduct a Privacy Impact Assessment (PIA) for its activities and certain projects. A PIA is an assessment of a project that identifies the impact that the project might have on the privacy of individuals, and sets out recommendations for managing, minimising or eliminating that impact. A PIA may be undertaken in circumstances in which a project involves the handling of personal information. The ABTA must undertake a PIA when directed to do so by the Office of the Australian Information Commissioner (OAIC). Where appropriate, the ABTA will make the PIA publicly available.
Personal information held by the ABTA is stored on electronic media, including cloud computing solutions. Personal information is also held on paper files.
Access to records by staff and contractors is restricted to officers on a need to know basis.
Our networks and websites have security features in place to protect the information that the ABTA holds from misuse, interference and loss from unauthorised access, modification or disclosure.
We store and dispose of personal information in accordance with the relevant records authorities such as:
– The Australian Securities and Investment Commission
– The Fair Work Ombudsman
– The Australian Taxation Office.
We will take reasonable steps to destroy or de-identify your personal information if we no longer need it for the purpose it was collected, unless required by law or a court/tribunal order to retain the information.
We collect and hold a variety of personal information relating to:
– the provision of services offered to the public by the ABTA
– employment, work health and safety and personnel matters
– the performance of the ABTA’s legislative functions and activities
– the performance of the ABTA’s powers, functions or duties connected with administrative actions
– the management of contracts, funding agreements and procurement processes
– a range of committees, boards, reference and working groups
– individuals signed up to distribution and mailing lists
– the management of fraud and compliance investigations and audits
– correspondence from members of the public to the ABTA
– complaints (including privacy complaints) made and feedback provided to us
– requests for access to documents held by the ABTA including requests made by or under law.
The personal information that we collect may include:
– your name, address and contact details (for example, phone, email and fax)
– information about your personal circumstances (for example, marital status, age, gender and relevant information about your partner and children)
– information about your financial affairs (for example, payment details and bank account details)
– information about your identity (for example, date of birth, police check and security clearance details, country of birth, passport details, visa details and drivers licence)
– information about your employment (for example, work history, referee comments and remuneration)
– information about your background (for example, educational qualifications, the languages you speak and your English proficiency)
The sensitive information that we collect may include:
– your racial or ethnic origin where it is relevant in determining eligibility for a benefit or program or where requested to assist in better targeting access to a benefit or program
– your health (including information about your medical history or a family member’s medical history) where relevant to assessing an application, making reasonable adjustments in a recruitment process or the management of staff
– membership of a professional association where it is relevant to eligibility for a program or where it is a criterion for eligibility to be engaged in a particular position in the ABTA
– your lesbian, gay, bisexual, transsexual, and/or intersex status where you elect to answer this field in applying for a program or completing a survey and the information is able to be collected under APP 3.
We will take reasonable steps to ensure that personal information we collect about you is accurate, up-to-date, complete, relevant and not misleading.
The purpose for which we collect your personal information is important as it restricts how we can use and disclose your personal information, unless an exception in the Privacy Act applies.
Unless an exception applies, we will:
– only use or disclose your personal information for the purpose it was collected; and
– notify you of this purpose at the time of collection, or as soon as practicable after collection.
At the time of collection, you will generally be given information about our handling of your personal information.
We will only use or disclose your personal information for another purpose where we are able to do so in accordance with the Privacy Act. There are a number of general purposes for which we may collect your personal information. The table below outlines the purpose for which information is usually collected, including information about how personal information is used and disclosed in accordance with that purpose.
However, there may be other circumstances that are not set out in the table below in which we may collect and use your personal information. In these circumstances, we will ensure that we handle your personal information in accordance with the Privacy Act.
Please note that the table below takes into consideration instances that may be relevant to a variety of stakeholders including employees, clients accessing ABTA services and contractors engaged by ABTA to conduct work on ABTA’s behalf. Not all of the instances will be applicable to you.
In addition to the above table, we may disclose your personal information as required or authorised by or under a law or court order or where otherwise allowed under the Privacy Act and the APPs.
We will not disclose personal information to overseas recipients unless the recipient is a contracted service provider on a need to know basis.
You have a right under the Privacy Act to access personal information that we hold about you. You also have a right to request correction of your personal information if it is inaccurate, out of date, incomplete, irrelevant or misleading.
You can request access to documents containing your own personal information by emailing firstname.lastname@example.org.
If we do not provide you with access to your personal information, or refuse to correct your personal information, where reasonable we will:
– provide you with a written notice including the reasons for the refusal
– provide you with information regarding available complaint mechanisms
– at your request, take reasonable steps to associate a statement with the personal information that you believe to be inaccurate, out of date, incomplete, irrelevant or misleading.
If you believe that we have breached the Privacy Act or mishandled your personal information, you can contact us using the contact details set out below.
Each complaint will be dealt with on a case-by-case basis. All complaints will be investigated by us and you will be advised of the outcome.
All privacy complaints are taken seriously.
If you believe that we have breached the APPs or mishandled your personal information, you should take the following steps:
If you are not happy with our response, you can complain directly to the OAIC. The Australian Information Commissioner’s details are:
The Australian Information Commissioner’s details are:
Telephone: 1300 363 992
Australian Information Commissioner
GPO Box 5218
Office of the Australian Information Commissioner
Sydney NSW 2001
Please note that the OAIC generally requires that a complaint first be raised with us before the OAIC will investigate.
Phone: 0412 445 770
Online: See the Contact Us form on the ABTA website.
Australasian Birth Trauma Association
PO Box 3250
Norman Park QLD 4170